Most ToolsmithDirect tools are covered by a lifetime warranty. Products that wear out through normal use (such as cylinder hone stones, gasket scraper blades etc.) are excluded. Powerbuilt jacks, garage and service equipment are protected by a one year warranty.
ToolsmithDirect tools are serviced and warrantied by Alltrade Tools. Alltrade offers friendly and prompt product repair and replacement services. Alltrade customer service representatives are ready to help you get your ToolsmithDirect product back into service ASAP! Even if the warranty for your product has expired, they can provide replacement parts and service.
Here's how to get help with product repairs, parts and warranty:
Call Alltrade at 800-423-3598 between the hours of 7 AM to 4 PM Pacific Standard Time. One of their representatives will assist you.
Send your product in. Include your name, address, phone number, email address and note letting them know what's wrong. Send your product to:
Attn: Parts Department
9250 Red Rock Road Suite B
Reno, NV 89508